Digital Proof Certificate
Required on every visit. Six steps, all before you leave the lot.
1Jobber → Pre‑Service Checklist
2Do the work
3Certificate → fill in → Save PDF
4Jobber → visit → Notes → attach the PDF
5Certificate → Email a copy to the office
6Jobber → Before You Leave checklist
Field standards — the manual
The four non‑negotiables
From the Master Contractor Training Manual. If you remember nothing else, these apply on every site, every shift.
01Safety gear on, start to finish. Hi‑vis vest and rubber boots all shift. Wet floor signs down before water touches the floor.
02Finished before the doors open. On site and working 2.5 hours before opening. Customer‑facing assets clean, dry and back in place at open.
03Treat every person as gold. Managers, staff, customers — eye contact, a smile, a friendly “Hi.” Your demeanour is judged as closely as your work.
04Never leave without a walkthrough. Find the manager or night lead, confirm completion, invite inspection, fix anything they flag on the spot.
Listen to the manual · 61 minutes
The whole manual read aloud — good for the drive to a store.
What’s changed since Edition 1.0
- The paper departure checklist is now the Before You Leave checklist in Jobber, and the Pre‑Service Checklist in Jobber replaces the paper pre‑shift checks.
- Every visit ends with the Digital Proof Certificate — saved, attached to the visit in Jobber, and emailed to the office (see the top of this page).
- Before and after photos and video are taken by the Always Clean crew member on site and go on the visit in Jobber.
Everything else in the manual still applies. Where this page and the PDF disagree, this page is current.
Equipment & setup
Service training videos
Organised the same way as the certificate's service list. Sections marked coming soon don't have videos yet.